Terms of service

Welcome to MAISON DIAMANT ISSAM CHAWI, a website dedicated to offering high-quality jewellery products and services to our customers. By accessing or using our website, you agree to be bound by these terms and conditions, as well as our privacy policy.

1. Use of Website

You may use our website only for lawful purposes and in accordance with these terms and conditions. You may not use our website

• In any way that violates any applicable federal, state, local, or international law or regulation
• To engage in any fraudulent, deceptive, or misleading activity
• To transmit, or procure the sending of, any advertising or promotional material without our prior written consent

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website

• Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text

3. Products and Services

We make every effort to accurately display the colors and images of our products, but we cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to discontinue any product or service at any time.

4. Pricing and Payment

Prices for our products and services are subject to change without notice. We reserve the right to modify or discontinue any product or service without notice at any time.

We accept payment through our third-party payment processors. By using our website, you agree to provide accurate and complete payment information for all purchases made on our website. You agree to pay all charges incurred by you or any users of your account and credit card (or other applicable payment mechanism) at the prices in effect when such charges are incurred.

5. Shipping and Delivery

We strive to ship all orders promptly, and delivery times may vary based on your location and shipping method. We are not responsible for any shipping delays caused by carriers or other factors beyond our control.

You are responsible for providing accurate shipping information, and we are not responsible for any packages that are lost or delayed due to inaccurate or incomplete shipping information provided by you.

6. Returns and Refunds

We want you to be completely satisfied with your purchase, and we accept returns for most products within 15 days of purchase. All returns must be in their original condition and packaging.

We reserve the right to reject any returns or refunds that do not meet our return policy criteria.

7. Governing Law and Jurisdiction

Any legal suit, action, or proceeding arising out of or related to these terms and conditions or our website shall be instituted exclusively in the federal courts of Lebanon.

8. Contact Us

If you have any questions or concerns about these terms and conditions or our website, please contact us at support@issamchawi.com