Frequently Asked Questions

When you see “Ready to ship” on a product, it means we have it in stock , and it is ready for shipping , while other products will need some time to be manufactured, and we want you to be positive about it because that is how we can give you better deals and better pricing.

Yes, everything is possible , just contact us by whatsapp with the desired design and your requirements and we will be happy to assist you.

You can see many ring designs on the ring builder , that are timeless and classy with the ability to see instantly how diamond shapes and sizes affect the selected design , while the featured category are the designs that has been customized to customers or our team is creating with time.

Of course. All designs you see were done based on customer’s requirement or the customer’s budget , if you desire something different or have different budget feel free to contact us by whatsapp to help you create your dream ring.

In-stock, ready-to-ship items can be sent within a day or two of when your order is placed. Custom and personalized orders may require a longer wait time, from several days to 2 - 4 weeks. If you have a specific time frame that you need to meet, please call or whatsapp us on 71863766 and speak with one of our customer representatives.

We don’t keep expensive stock in a safe. Your diamond is sourced specifically for you from thousands of options, which is how we offer a wider choice and better prices. It’s inspected before shipping and checked again when it arrives in our store.

Every diamond has an independent IGI or GIA report. You can enter the report number on the lab’s website to confirm its details. Most certified diamonds also have the report number laser-inscribed on the edge, so any jeweller can check that it’s the same stone.

No. A 20% deposit reserves your diamond. You pay the balance only when it has arrived and been checked.

Choose another diamond or get a full refund of your deposit.